Open Access and Peer Supervisor

Primary Responsibilities include:

  • Maintain and update policies and procedures for the operation of the program, in compliance with all applicable regulations or funder requirements.
  • Supervise program staff, including but not limited to: approving/denying all leave requests; reviewing and approving time sheets; monitoring interactions with clients; ensuring that staff attend all required trainings and meetings; and completing initial and annual performance appraisals.
  • Hold regular staff meetings to share information and program updates as well as clinical and peer supervision as needed.
  • Screen resumes, interview applicants, and hire and onboard staff as openings become available.
  • Interview and supervise volunteers or interns, as applicable.
  • Accurately complete program/agency paperwork and submit by required deadlines.
  • Ensure billable services are well documented and appropriately billed in a timely manner.  Maximize billable activities for Peer and Open Access services.
  • Implement specific programs, groups and activities to meet program and community needs.
  • Monitor and track service delivery, complete monthly reporting to funding sources.
  • Serve as point of contact for incoming referrals and community correspondence.
  • Implement and monitor tracking tool for 30, 60, and 90 day peer follow-up with service recipients.
  • Responsible for maintaining the program schedule and managing absences, ensuring that all shifts are adequately covered.

Qualifications and Requirements include:

  • Bachelor's degree in health and human service field OR Equivalent experience required, Master's degree in counseling or social work preferred.
  • Qualified Health Professional required.
  • Experience supervising NYS Certified Recovery Peer Advocate (CRPA) preferred.
  • Familiarity with recovery and substance use treatment services.  Knowledge of local community.


  • Full-time, 35 hours per week.  Evenings and weekends required.

Benefits include:

  • Medical, Dental, Life STD/LTD Insurance, and Employer contributed Pension (403.b).  Accessibility to other voluntary benefits (Cancer Care, TDA, etc.)
  • Accessibility to other voluntary benefits including tax deferred annuity and AFLAC personal accident insurance, cancer care, supplemental dental and supplemental life insurance.
  • 20 vacation days, 12 sick days, 4 personal days, 11 holidays and 2 floating holidays per year.