Location: Westbury, NY | Schedule: Full-Time | Status: Non-Exempt | Salary Range: $20.61 /hour

The OpportunityTHRIVE is seeking a dedicated Young Adult Recovery Care Coordinator to join our Community Health and Recovery department. In this role, you will provide comprehensive care coordination and service navigation for young adults ages 18-24 residing in recovery residences across Long Island. You will address Social Determinants of Health (SDoH) needs, connect participants to essential clinical, social, and vocational resources, and ensure continuity of care across systems. Working closely with program staff, you will help young adults achieve stability, wellness, and sustained recovery.

Responsibilities

• Conduct Assessments: Complete comprehensive, strengths-based assessments to identify Social Determinants of Health (SDoH) needs and build individualized service plans.
• Coordinate Service Navigation: Ensure timely access to behavioral health, medical, vocational, educational, and social supports for young adults in recovery residences.
• Facilitate Referrals: Provide warm handoffs and conduct ongoing follow-up with participants and providers to successfully reduce barriers to care.
• Secure Benefits: Support participants in securing and maintaining critical benefits, entitlements, insurance coverage, and other financial resources.
• Ensure Continuity of Care: Serve as the central point of contact for external providers, treatment programs, and community partners during system transitions.
• Monitor & Track Progress: Observe participant progress, track programmatic outcomes, and collaborate with the supervisor and team to identify and resolve service gaps.
• Manage Stipends: Coordinate and track program-related financial stipends while ensuring all supporting paperwork meets funder requirements.
• Maintain Documentation: Complete accurate, timely documentation of all care coordination activities and referrals in compliance with agency standards.

Qualifications

EDUCATION:

• High School Diploma or GED required.
• Associate's or Bachelor's degree preferred in Human Services, Social Work, Public Health, Psychology, or a related field.

CERTIFICATES OR LICENSES:

• Valid New York State driver's license with a safe driving history and a properly insured, registered vehicle for travel to clients' homes and worksites.

EXPERIENCE:

• Experience working with young adults, individuals in recovery, or housing-related programs is preferred.
• Demonstrated knowledge of community resources, entitlement/benefits systems, and behavioral health service networks.

KEY COMPETENCIES:

• Computer Skills: Proficient in Microsoft Office (Word, Outlook, Excel) and able to adapt to program-specific software.
• Math Skills: Ability to perform basic arithmetic, understand financial reports, and monitor budgets as required by programmatic features.
• Communication: Professional verbal and written skills, with the ability to engage a diverse population, foster teamwork, and provide constructive feedback.
• Problem Solving: Sound professional judgment to prioritize responsibilities, manage time effectively, and meet deadlines.
• Compliance & Sensitivity: Deep sensitivity to cultural differences and strict adherence to confidentiality and HIPAA policies.
• Physical Demands: Ability to sit at a computer for extended periods, travel between worksites, and climb stairs during field visits.

CompensationThe competitive compensation range is reflected within FCA's framework, culture, and values. Individual pay decisions will vary based on skills and experience while still allowing for growth.

Benefits

• Full Health/Dental/Vision Insurance
• Generous Paid Time Off
• 403(b) with generous employer contribution
• Flexible Spending Account (FSA)
• Pet Insurance
• Short Term (STD) and Long Term (LTD) Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP)

FCA is proud to be an equal opportunity employer! We celebrate and are committed to creating an inclusive environment for all employees.