SHERPA Program Coordinator

The Opportunity

SHERPA is a specially trained team of peer recovery coaches offering guidance to individuals and families navigating the Substance Use Disorder (SUD) treatment system. SHERPA provides recovery, harm-reduction, and crisis service linkage and emotional support based on the principles of hope, wellness, dignity, and choice.

Responsibilities

  • Coordinate and develop schedules for covering the on-call shifts with partner hospitals and community referrals.
  • Assist the Program Supervisor in overseeing documentation; ensure that peers are completing reports in a timely and efficient manner for the Supervisor to review and aggregate.
  • Assist the Program Supervisor by attending hospital meetings as necessary and representing the Sherpa program.
  • Engage people in strengths-based, trauma-informed peer support at the very beginning stages of their individual recovery plans, primarily in a hospital emergency room setting.
  • Demonstrate active listening, respectful motivational questions, and treatment of people as the strongest resource in their own recovery.
  • Provide systems advocacy and guidance to individuals as they navigate the substance use disorder treatment system.
  • Follow up post hospital discharge.
  • Provide warm handoffs to treatment providers and/or recovery support services and other community resources
  • Effectively communicate with family, Sherpa Peers, hospital staff, and substance use treatment providers and community supports.
  • Document utilization and outcomes with respect and confidentiality.
  • Foster environment of mutual respect, cooperation, and teamwork.
  • Represent the Sherpa Program in the community with enthusiasm and professionalism.

Qualifications

  • High school diploma required. Undergraduate degree a plus.
  • NYS Certified Recovery Peer Advocate (CRPA or CRPA-P) preferred.
  • Familiarity with recovery skills, support services, and local community resources required, including substance use disorder prevention, treatment, and referrals. 
  • At least 2 years experience working in substance use or mental health recovery services as a provider or recipient required.
  • A valid New York State driver's license with a safe and responsible driving history. 
  • Intermediate skills, including Microsoft Office (including Word, Outlook and Excel)  


Additional Information

Schedule:

  • Full-time, 35 hours per week. Tuesday through Saturday, some evenings required.
  • Location: Westbury


Benefits Information

Full Health/Dental/Vision Insurance

  • Generous, vacation, sick, personal, and floating holiday time
  • 403(b); with generous employer contribution
  • Flexible Spending Account (FSA)
  • Pet Insurance
  • Short Term (STD) and Long Term (LTD) Disability Insurance
  • Life Insurance
  • Employee Assistance Program

FCA is proud to be an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.