The Opportunity

FCA is seeking a Program Coordinator to oversee our Health Home, Non-Medicaid, and Youth & Family Integration Case Management programs. The Program Coordinator provides support, guidance, and supervision to staff, ensures service provision and documentation meet regulatory requirements, and capacity and reimbursement is optimized.

More specifically, the responsibilities and qualifications of the position include:

Responsibilities

· Provide support, guidance, and supervision to staff.

· Maintain collaboration with the other programs within the Division to maximize referrals and supports for families.

· Provide ongoing community outreach.

· Provide case coverage when needed.

· Maintain program capacity and optimize reimbursement (where applicable)

· Review and ensure all billing completed adheres to compliance regulations and is submitted timely.

· Track, enforce and verify timely completion of all progress notes, assessments, care plans and any other required documentation.

· Complete and submit all county, state and agency reports on time.

· Verify all timesheets on a weekly basis.

· Ensure the training needs of staff are met.

· Monitor service dollar usage (where applicable) and ensure adherence to related polices.

· Provide staff with a minimum of monthly supervision and complete meaningful and timely performance appraisals.

· Hold team meetings and participate in monthly program and Division meetings.

· Participate in all required program related meetings/trainings.

· Non-Medicaid and Y-Fi only- maintain and regularly monitor the waitlist.

· Participate in agency wide goals as requested.

· Assist the Director when needed.

· Additional duties as assigned.

Qualifications

Required:

· Masters Degree in a Human Service related field.

· Minimum of 2 years supervisory/managerial experience.

· Excellent verbal and written communication skills.

· Proficient computer skills required.

· Valid NYS driver's license with a safe and responsible driving history.

Preferred

· LMSW

Compensation Information

· FCA is committed to a salary framework that aligns with our culture and values. The compensation range reflected is in alignment with our framework and individual pay decisions will vary based on skills and experience' while still allowing for growth.

Additional Information

· Pay rate: $31.87 an hour

· Schedule: Monday-Friday

· Location: Garden City

· This role is full-time (35 hours/week)

Benefits Information

· Full Health/Dental/Vision Insurance

· Generous, vacation, sick, personal, and floating holiday time

· 403(b); with generous employer contribution

· Flexible Spending Account (FSA)

· Pet Insurance

· Short Term (STD) and Long Term (LTD) Disability Insurance

· Life Insurance

· Employee Assistance Program

FCA is proud to be an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.

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