The Opportunity

Family and Children's Association (FCA) is seeking a highly analytical, systems-oriented Development Operations & Database Specialist to drive the operational backbone of our growing fundraising ecosystem. This high-autonomy, remote, part-time position grants you the professional sovereignty to manage critical data infrastructure, engineer highly optimized workflows, and directly safeguard organizational revenue. Designed for an ambitious, tech-savvy professional looking to build a lasting professional legacy in philanthropic operations, this visible platform empowers you to establish a culture of impeccable data integrity, master cutting-edge CRM technology, and maximize donor retention through proactive, data-driven stewardship.

Responsibilities

Gift Processing, Reconciliation & Data Integrity

• Fiscal Processing Accuracy: Accurately process all diversified philanthropic contributions (check, online, ACH, wire transfers) into the donor database, executing flawless system coding and digital documentation.
• Financial Synergy: Architect precise gift batches and coordinate seamless cross-departmental reconciliations alongside the Finance team to maintain airtight internal controls.
• Audit-Ready Operations: Maintain impeccable, audit-ready fiscal records, guaranteeing absolute compliance with standard nonprofit regulations and IRS tax receipting mandates.
• Data Hygiene Architecture: Ensure the absolute accuracy, completeness, and systematic integrity of all constituent and donor records to eliminate data fragmentation.

Donor Communications & Stewardship Operations

• Stewardship Velocity: Generate and deploy timely, highly accurate donor acknowledgment letters and localized stewardship communications to validate supporter investments.
• Frictionless Troubleshooting: Proactively audit acknowledgment logs to identify and instantly resolve missing or delayed donor communications.
• Elite Donor Experience: Guarantee that every philanthropic stakeholder receives a premium, professional, and psychologically validating experience at every operational touchpoint.

Proactive Revenue Stewardship & Donor Follow-Up

• Revenue Preservation: Actively monitor transactional data and deploy agile interventions to capture failing revenue streams and prevent donor churn.
• Proactive Crisis Resolution: Take decisive initiative to trace and follow up on declined or failed recurring credit card transactions, outstanding pledge commitments, and lapsed donor communications.
• Risk Mitigation Metrics: Systematically identify at-risk or lapsed donors, implementing strategic re-engagement protocols or flagging accounts for leadership outreach.
• Leakage Prevention: Oversee daily data touchpoints to ensure no individual donor interaction or funding opportunity slips through programmatic cracks.

Database Management, Reporting & Systems Optimization

• System Migration Leadership: Support the complex data transition from Raiser's Edge to Givebutter, leading data scrubbing, validation, and mapping protocols.
• CRM Subject Matter Expertise: Rapidly master and act as the super-user for the Givebutter platform, identifying structural opportunities to streamline workflows and maximize database efficiency.
• Advanced Data Intelligence: Formulate comprehensive monthly fundraising intelligence reports, donor demographic insights, and real-time campaign performance analytics.
• Strategic Audience Segmentation: Build sophisticated lists, queries, and target segmentations to power localized appeals, large-scale events, and multi-channel outreach.

Development Operations & Cross-Team Collaboration

• Campaign Workflow Execution: Drive operational support for complex fundraising workflows spanning annual campaigns, signature events, corporate partnerships, and peer-to-peer initiatives.
• Cross-Functional Collaboration: Partner directly with the Donor Communications lead to map out, operationalize, and execute multi-layered donor journeys.
• Peer-to-Peer Optimization: Provide precise tracking, data segmentation, and platform training to support peer-to-peer fundraising campaigns, organizing supporter dashboards and tracking live activity metrics.
• Lifecycle Operationalization: Systems-engineer systematic donor tracking to guarantee coordinated, timely touchpoints across the entire development division.

Qualifications

• Educational Foundation: Bachelor's degree or equivalent experience (1-3+ years preferred) to ensure strong analytical and systemic comprehension.
• Operational Expertise: Proven experience in nonprofit development operations, specialized gift processing, or comprehensive CRM database management.
• Technical Fluency: Demonstrated hands-on experience navigating donor databases or complex enterprise CRM systems (e.g., Raiser's Edge, Salesforce, Givebutter, or similar software).
• Systemic Agility: Proven capacity to learn, adapt, and master new technological platforms, data architectures, and software integrations rapidly.
• Fundraising Acumen: Strong operational understanding of fundraising lifecycle fundamentals, donor retention metrics, and gift stewardship workflows.
• Impeccable Precision: Exceptional, hyper-focused attention to detail and an absolute commitment to data accuracy and validation.
• Problem-Solving Mastery: Strong organizational, critical thinking, and collaborative communication skills to interface effectively across a remote workspace.

Compensation Information

• Hourly Rate: $30.00 / Hour
• FCA's organizational framework, equitable culture, and core values reflect a highly competitive compensation structure. Individual pay decisions will vary fluidly based on unique skill sets and prior field experience, intentionally allowing for robust internal professional growth.

Additional Information

• Schedule: Part-time (Up to 19 hours per week)
• Status: Non-Exempt
• Work Environment: Fully Remote

Benefits Information

• Generous vacation, sick, personal, and floating holiday time allocations
• Secure 403(b) retirement account with an exceptional employer contribution match
• Fully funded Short-Term (STD) and Long-Term (LTD) Disability Insurance
• Comprehensive Life Insurance policy
• Confidential Employee Assistance Program (EAP) for holistic employee wellness

FCA is proud to be an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.