Navigator - Part time

Primary Responsibilities include:

  • Provide information, education, advice, and navigational services to individuals in need of substance use and mental health services on how to successfully utilize health insurance and/or care.
  • Connect consumers, family members or providers to the CHA and CHAMP Helplines.
  • Provide training and presentations to beneficiaries, family members, advocates, providers and others, as needed.
  • Maintain thorough case records of services provided, advice, and/or referrals.
  • Other responsibilities identified by Supervisor.

Qualifications and Requirements include:

  • Experience navigating insurance and advocating to assist with access to care.  Experience in addiction/mental health related field preferred. Familiarity with local resources and healthcare regulations. Lived experience preferred.       
  • HS Diploma GED required 
  • Valid NYS Driver's License with a safe and responsible driving history.
  • A vehicle that is properly registered and insured in NYS.


-  P/T - hours are flexible, we are open to working with individuals regarding scheduling.