Information Systems Manager

Primary Responsibilities include:

  • Oversee all use and administration of the agency's EHR database, and other databases including HRIS, financial and resource development, including troubleshooting problems with the database and acting as primary liaison between the Agency and the database vendor.
  • Administrate users, permissions, security and enabling data distribution to the right user, in appropriate format and in a timely manner.
  • Minimize database downtime and manage parameters to provide fast query responses.
  • Provide proactive and reactive data management support and training to users.
  • Determine, enforce and document database policies, procedures and standards.
  • Perform tests and evaluations regularly to ensure data security, privacy and integrity.
  • Monitor database performance, implement changes and apply new patches and versions when required.
  • Work with users to meet custom reporting requirements and proactively produce reports for agency improvement.
  • Responsible for serving as the project manager for procurement and implementation of any new database systems. Will act as lead in collaboration with programs/divisions and IT vendor in determining that potential database is congruous with the identified needs and is supported by our network.
  • Serve as a bridge between departments and databases when the sharing of information is necessary; i.e. transferring demographic information between systems.
  • Work closely with the IT vendor to ensure speedy response times and a high quality of work, including implementation of any new programs.
  • Perform Systems Administrator tasks to maintain system user accounts and other network administrative tasks as needed and, in conjunction with IT vendor, maintain pertinent ITS records documents.

  Qualifications And Requirements Include:

  • Bachelor's Degree or Equivalent experience.
  • 3 years full time experience with administration of networks, database systems, and IT operations.  Experience with database implementation and project management. 
  • Excellent user-end application such as Microsoft Office.
  • Demonstrate capability to master EHR database and other computer systems.
  • Valid NYS driver's license with a safe and responsible driving history.