Family Support Worker

  Primary Responsibilities include:

  • Provide case management and work collaboratively with NCDSS
  • Provide instruction to families in time management and establishing routines for children to effectively accomplish tasks; provide parent skills training to include setting limits and modeling appropriate behaviors
  • Provide information and instruction to families on nutrition, cooking, meal planning and grocery shopping.
  • Provide instruction to families in money management including supplying materials when available, to assist them with budgeting expenses and income.
  • Provide assistance to families to maintain current housing and research assistance when new housing needs to be secured.
  • Provide instruction and guidance to families in developing and strengthening their social skills and social activities.
  • Assist families in applying for State and County entitlements to assist in meeting basic needs
  • Complete all paperwork required by the funder, regulatory agency and FCA including but not limited to weekly progress reports, case notes, timesheets and expense claims and submit by deadline.
  • Attend all meetings and training required by the FCA, the funder and the regulatory agency.
  • Assume other responsibilities, tasks or projects as needed to ensure the effective operation of the program.

Qualifications and Requirements include:

  • High School Diploma or equivalent, BA degree preferred.
  • 1 year full time experience working with families with children under the age of 18.
  • Valid New York State driver's license with a safe and responsible driving history.
  • A vehicle that is properly insured and registered in NY and is available to be used to drive clients to accomplish identified tasks.
  • Basic computer skills with Microsoft Office (Word, Outlook and Excel).


  • Full time, 35 hours per week.


  • Medical, dental, life, and STD/LTD insurance, and employer contributed 403(b) thrift plan.
  • Accessibility to other voluntary benefits such as supplemental life insurance, TDA, flexible spending account, AFLAC cancer care, personal accident and supplemental dental insurance.
  • 10 vacation days, 12 sick days, 4 personal days, 11 holidays and 2 floating holidays per calendar year.